Sunee Jewelry 30-Day Return Policy
At Sunee Jewelry, we sincerely want you to be happy and satisfied with your purchase. If you are not completely satisfied, you may return your order in itís original condition within 30 days of its shipment for a complete refund. As an option, you can EXCHANGE your jewelry for another item or we can offer you another ring size (subject to availability).
Return Item Instructions
Call us at (925) 577-8318 or contact us through our email at:
Pack your jewelry in its original packaging using a padded or "bubble-packed" envelope and ship via US Postal Service Registered Mail. For your security, be sure to insure the package for the full value and request a return receipt for delivery confirmation. This will make the return more "traceable." For additional security, you may address the package to Sunee Gifts (rather than Sunee Jewelry). Send package to:
P.O. Box 2012
Livermore, CA 94551-2012
Be sure to include a copy of your dated receipt with your name, address, city, state, zip code, telephone number, your e-mail address and the order number for your item.
Upon receipt and verification, a credit (excluding shipping fees) will be applied to the same card used to make the original purchase. Please allow a 30-day billing cycle for your credit to appear on your statement.
- Any items that has been altered, engraved, resized, appeared worn or damaged in any way are non-returnable.
- Shipping fees on all orders are non-refundable.
- Sunee Jewelry will not be responsible for return shipments that have been damaged or lost
- Clearance items are NON-REFUNDABLE and EXEMPT from our 30-day policy.
- For exchanges the size must be in stock.
- Sunee Jewelry reserves the right to refuse any damaged merchandise for return or exchange.
If you have any questions email us at
Sunee Jewelry or call us at 925-577-8318
Thank you for your business.